Smarter, quicker, and more effective.

Contact Center Solutions

Connecting Excellence Across Borders with Trusted Call Center Services

Get a quote

Bridging Connections, Empowering Businesses.

Why our customers chose DSA Global Solutions Group

Quality Talent Pool

With bilingual agents and culturally attuned staff, DSA ensures effective communication and exceptional service delivery.

Technology Integration

DSA incorporates cutting-edge tools and platforms to optimize processes, improve efficiency, and enhance customer experiences.

Broad BPO Services

They provide a full suite of outsourcing solutions, from customer support to technical and sales services, enabling businesses to streamline operations.

Strategic locations

Operating in both Texas and El Salvador, DSA offers the advantages of nearshore outsourcing with proximity to the U.S. market, ensuring cultural alignment and real-time communication.

Outstanding performance in Contact Center Outsourcing

Client NPS
0 %
Increase in Clients Customer's NPS
0 %
Client NPS
0 %
Copia de Título (1)
About us

We specialize in delivering tailored, technology-driven services, including customer support, technical assistance, and sales operations

We are a leading provider of innovative business process outsourcing solutions, seamlessly connecting businesses with their customers. With headquarters in Texas and a robust presence in El Salvador, we bridge cultures and markets to deliver exceptional results.

Know More About Us

Industries

Financial Services

Healthcare

Retail & E-Commerce

Travel & Hospitality

Home Services

Energy

Legal

Education

What Our Customers Say About Us

5/5
DSA Global Solutions Group has been instrumental in streamlining our customer service operations. As an e-commerce business, we need quick, reliable, and multilingual support, and DSA delivers on all fronts. Their team's professionalism and ability to resolve issues efficiently have helped us improve customer loyalty and drive repeat purchases.
LuxeShop
E-Commerce client
5/5
As a growing tech startup, we partnered with DSA to handle technical support for our product. Their team has been outstanding—they’re tech-savvy, proactive, and highly adaptable to our evolving needs. Their seamless integration with our processes and 24/7 availability have elevated our user experience and allowed us to focus on innovation.
BrightTech Solutions
Tech Startup
5/5
Our collaboration with DSA for reservation and customer support services has been a game-changer. They understand the nuances of the travel industry and provide personalized, high-touch service that aligns with our brand. The feedback from our customers has been overwhelmingly positive, and the cost-effectiveness of their nearshore operations is a huge bonus
TravelPro Adventures
Travel & Hospitality Firm

Our certifications

Scroll to Top